In compliance with Article 18 of DL 144/2015 of September 8, our Users are hereby informed that, in
the event of a dispute, they may resort to an alternative dispute resolution entity.
The RAL
entity with coverage in the Institution's geographic area is the Lisbon Consumer Dispute Arbitration
Center - www.centroarbitragemlisboa.pt
For more information, please visit:
- Consumer Portal (https://www.consumidor.gov.br/)
- Justice Portal
(https://meiosral.justica.gov.br/)
- RAL +
Platform (https://justica.gov.pt/Servicos/Plataforma-de-Resolucao-de-Litigios)
